All Systems Operational

Updated a few seconds ago

RapidIdentity Cloud Portal




Operational

RapidIdentity Cloud Identity Bridge




Operational

Preproduction, Development, and Test Envrionments




Operational

Insights Analytics Dashboard




Operational

RapidIdentity SafeID Scanning Service




Operational

IDHub




Operational

Security Manager




Operational

External SIS/HRMS




Operational

Other Supporting Systems




Operational

1

Upcoming Maintenances

0

Incidents Last 30 Days

2

Maintenances Last 30 Days

Scheduled Maintenance

RapidIdentity Cloud Planned Maintenance - us000, us001, us002, us003, us004, ncdpi01, kde01Planned Maintenance

Schedule

March 29, 2025 8:00PM - March 30, 2025 5:00AM CDT

Components

RapidIdentity Cloud Portal, RapidIdentity Cloud Identity Bridge, Preproduction, Development, and Test Envrionments, RapidIdentity SafeID Scanning Service, IDHub, Security Manager

Locations

RapidIdentity Cloud - US000 Region, RapidIdentity Cloud - US001 Region, RapidIdentity Cloud - US002 Region, RapidIdentity Cloud - US003 Region, RapidIdentity Cloud - US004 Region, RapidIdentity Cloud - NCDPI01 Region

Description

Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates

History (Last 30 days)

RapidIdentity InsightsPlanned Maintenance

Description

RapidIdentity Insights will be updated and periodically unavailable during this maintenance window


Components

Insights Analytics Dashboard


Locations

RapidIdentity Cloud - US000 Region, RapidIdentity Cloud - US001 Region, RapidIdentity Cloud - US002 Region, RapidIdentity Cloud - US003 Region, RapidIdentity Cloud - US004 Region, RapidIdentity Cloud - EU001 Region, RapidIdentity Cloud - NCDPI01 Region


Schedule

March 3, 2025 4:00PM - March 3, 2025 6:00PM CST


March 3, 2025 4:00PM CST
[Update] Scheduled maintenance is starting.

March 3, 2025 6:00PM CST
[Update] Scheduled maintenance is complete.
RapidIdentity Cloud Planned Maintenance - us000, us001, us002, us003, us004, ncdpi01, kde01Planned Maintenance

Description

Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates


Components

RapidIdentity Cloud Portal, RapidIdentity Cloud Identity Bridge, Preproduction, Development, and Test Envrionments, RapidIdentity SafeID Scanning Service, IDHub


Locations

RapidIdentity Cloud - US000 Region, RapidIdentity Cloud - US001 Region, RapidIdentity Cloud - US002 Region, RapidIdentity Cloud - US003 Region, RapidIdentity Cloud - US004 Region, RapidIdentity Cloud - NCDPI01 Region


Schedule

March 1, 2025 8:00PM - March 2, 2025 5:00AM CST


March 1, 2025 8:00PM CST
[Update] Scheduled maintenance is starting.

March 2, 2025 5:00AM CST
[Update] Scheduled maintenance is complete.
Stale information in Analytics InsightsOperational

Incident Status

Operational


Components

Insights Analytics Dashboard


Locations

RapidIdentity Cloud - US000 Region, RapidIdentity Cloud - US001 Region, RapidIdentity Cloud - US002 Region, RapidIdentity Cloud - US003 Region, RapidIdentity Cloud - US004 Region, RapidIdentity Cloud - EU001 Region, RapidIdentity Cloud - NCDPI01 Region



January 13, 2025 4:34PM CST
[Identified] The Analytics Insights Cube is experiencing intermittent build failures. Insights dashboards are current as of 2/16/2025. We are currently working to resolve the issue. This will not affect metrics collection.

February 27, 2025 8:40AM CST
[Identified] We have identified the issue and are working to resolve. This will require several instances where insights will be unavailable during the next two days as we resolve the issue.

March 1, 2025 10:51AM CST
[Resolved] Incident resolved