All Systems Operational

Updated a few seconds ago

RapidIdentity Cloud Portal




Operational

RapidIdentity Cloud Identity Bridge




Operational

Preproduction, Development, and Test Envrionments




Operational

Insights Analytics Dashboard




Operational

RapidIdentity SafeID Scanning Service




Operational

External SIS/HRMS




Operational

Other Supporting Systems




Operational

0

Upcoming Maintenances

1

Incidents Last 30 Days

1

Maintenances Last 30 Days

History (Last 30 days)

Description

Customers on all US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates


Components

RapidIdentity Cloud Portal, RapidIdentity Cloud Identity Bridge, Preproduction, Development, and Test Envrionments, Insights Analytics Dashboard, RapidIdentity SafeID Scanning Service, External SIS/HRMS, Other Supporting Systems


Locations

RapidIdentity Cloud - US000 Region, RapidIdentity Cloud - US001 Region, RapidIdentity Cloud - US002 Region, RapidIdentity Cloud - US003 Region, RapidIdentity Cloud - EU001 Region, Skyward, Infinite Campus, Powerschool, Aeries, Ellucian Banner, Munis, Frontline, Clever, help.rapididentity.com


Schedule

February 24, 2024 8:00PM - February 25, 2024 5:00AM CST



February 24, 2024 8:00PM CST
[Update] Scheduled maintenance is starting.

February 25, 2024 5:00AM CST
[Update] Scheduled maintenance is complete.

Incident Status

Degraded Performance


Components

RapidIdentity Cloud Portal, RapidIdentity Cloud Identity Bridge, Preproduction, Development, and Test Envrionments, Insights Analytics Dashboard, RapidIdentity SafeID Scanning Service, External SIS/HRMS, Other Supporting Systems


Locations

RapidIdentity Cloud - US000 Region, RapidIdentity Cloud - US001 Region, RapidIdentity Cloud - US002 Region, RapidIdentity Cloud - US003 Region, RapidIdentity Cloud - EU001 Region, Skyward, Infinite Campus, Powerschool, Aeries, Ellucian Banner, Munis, Frontline, Clever, help.rapididentity.com




January 29, 2024 12:35PM CST
[Investigating] The Analytics Insights Cube is experiencing intermittent build failures. Insights dashboards are current as of 1/25/2024 however many dashboards are slow or unable to load successfully. We are working with our vendor to resolve. This will not affect metrics collection.

February 21, 2024 8:51AM CST
[Resolved] Cubes are building again now.