All Systems Operational

Updated a few seconds ago

RapidIdentity Cloud Portal




Operational

RapidIdentity Cloud Identity Bridge




Operational

Preproduction, Development, and Test Envrionments




Operational

Insights Analytics Dashboard




Operational

RapidIdentity SafeID Scanning Service




Operational

IDHub




Operational

Security Manager




Operational

External SIS/HRMS




Operational

Other Supporting Systems




Operational

0

Upcoming Maintenances

0

Incidents Last 30 Days

2

Maintenances Last 30 Days

History (Last 30 days)

Description

This emergency maintenance is to address a critical security patch. There may be some minor degradation in service during this time.


Components

RapidIdentity Cloud Portal, RapidIdentity Cloud Identity Bridge, Preproduction, Development, and Test Envrionments, Insights Analytics Dashboard, RapidIdentity SafeID Scanning Service, IDHub, Security Manager, External SIS/HRMS, Other Supporting Systems


Locations

RapidIdentity Cloud - US000 Region, RapidIdentity Cloud - US001 Region, RapidIdentity Cloud - US002 Region, RapidIdentity Cloud - US003 Region, RapidIdentity Cloud - US004 Region, RapidIdentity Cloud - US006 Region, RapidIdentity Cloud - EU001 Region, RapidIdentity Cloud - NCDPI01 Region, RapidIdentity Cloud - KDE01 Region, Skyward, Infinite Campus, Powerschool, Aeries, Ellucian Banner, Munis, Frontline, Clever, help.rapididentity.com, PhishID, SMS


Schedule

May 8, 2026 10:00PM - May 8, 2026 11:59PM CDT



May 8, 2026 10:00PM CDT
UPDATE

Scheduled maintenance is starting.

May 8, 2026 11:59PM CDT
UPDATE

Scheduled maintenance is complete.

Description

Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates


Components

RapidIdentity Cloud Portal, RapidIdentity Cloud Identity Bridge, Preproduction, Development, and Test Envrionments, Insights Analytics Dashboard, RapidIdentity SafeID Scanning Service, IDHub, Security Manager


Locations

RapidIdentity Cloud - US000 Region, RapidIdentity Cloud - US001 Region, RapidIdentity Cloud - US002 Region, RapidIdentity Cloud - US003 Region, RapidIdentity Cloud - US004 Region, RapidIdentity Cloud - US006 Region, RapidIdentity Cloud - NCDPI01 Region, RapidIdentity Cloud - KDE01 Region


Schedule

April 25, 2026 8:00PM - April 26, 2026 5:00AM CDT



April 25, 2026 8:00PM CDT
UPDATE

Scheduled maintenance is starting.

April 26, 2026 5:00AM CDT
UPDATE

Scheduled maintenance is complete.