All Systems Operational

Updated a few seconds ago

RapidIdentity Cloud Portal




Operational

RapidIdentity Cloud Identity Bridge




Operational

Preproduction, Development, and Test Envrionments




Operational

Insights Analytics Dashboard




Operational

RapidIdentity SafeID Scanning Service




Operational

0

Upcoming Maintenances

1

Incidents Last 30 Days

3

Maintenances Last 30 Days

History (Last 30 days)

Description

Insights Analytics may be intermittently unavailable in the RapidIdentity portal while maintenance is being performed. No other functionality will be affected, and all tenants will remain online.


Components

Insights Analytics Dashboard


Locations

RapidIdentity Cloud - US000 Region, RapidIdentity Cloud - US001 Region, RapidIdentity Cloud - US002 Region, RapidIdentity Cloud - US003 Region, RapidIdentity Cloud - EU001 Region


Schedule

February 4, 2023 1:00PM - February 4, 2023 6:00PM CST



February 4, 2023 1:00PM CST
[Update] Scheduled maintenance is starting.

February 4, 2023 6:00PM CST
[Update] Scheduled maintenance is complete.

Description

Customers on the us001 cluster may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates


Components

RapidIdentity Cloud Portal


Locations

RapidIdentity Cloud - US001 Region


Schedule

January 28, 2023 8:00PM - January 29, 2023 5:00AM CST



January 28, 2023 8:00PM CST
[Update] Scheduled maintenance is starting.

January 29, 2023 5:00AM CST
[Update] Scheduled maintenance is complete.

Description

Customers on the us000, us001, us002, and us003 clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates


Components

RapidIdentity Cloud Portal, RapidIdentity Cloud Identity Bridge, Preproduction, Development, and Test Envrionments, Insights Analytics Dashboard


Locations

RapidIdentity Cloud - US000 Region, RapidIdentity Cloud - US001 Region, RapidIdentity Cloud - US002 Region, RapidIdentity Cloud - US003 Region


Schedule

January 21, 2023 8:00PM - January 22, 2023 5:00AM CST



January 21, 2023 8:00PM CST
[Update] Scheduled maintenance is starting. US001 will NOT receive an updated version of RapidIdentity Cloud in this window.

January 22, 2023 5:00AM CST
[Update] Scheduled maintenance is complete.

Incident Status

Operational


Components

RapidIdentity Cloud Identity Bridge


Locations

RapidIdentity Cloud - US000 Region




January 18, 2023 10:45PM CST
[Investigating] Some customers in the us000 region may have experienced congestion or intermittent connectivity to their Identity Bridges.

January 18, 2023 11:30PM CST
[Resolved] A minor network misconfiguration interrupted traffic to some customers. Reconfiguring the network endpoint corrected the issue.