Active Incident

Updated a few seconds ago

For information about the Spring4Shell vulnerability CVE-2022-22965, please see: https://help.rapididentity.com/docs/spring4shell-vulnerability

Incident Status

Degraded Performance

Components

RapidIdentity Cloud Identity Bridge

Locations

RapidIdentity Cloud - US000 Region



July 20, 2022 7:28PM CDT
[Monitoring] One of our upstream cloud providers is currently experiencing issues that is preventing creating, updating, and removing Identity Bridges. We are monitoring the situation and will update when we have more information. Existing Identity Bridges will continue to function.

July 22, 2022 1:37PM CDT
[Monitoring] It has been determined that US001, US002, US003, and EU1 are not effected and continue to operate normally.

RapidIdentity Cloud Portal




Operational

RapidIdentity Cloud Identity Bridge




Degraded Performance

Preproduction, Development, and Test Envrionments




Operational

Insights Analytics Dashboard




Operational

1

Upcoming Maintenances

1

Incidents Last 30 Days

1

Maintenances Last 30 Days

Scheduled Maintenance

Schedule

August 13, 2022 8:00PM - August 14, 2022 5:00AM CDT

Components

RapidIdentity Cloud Portal, RapidIdentity Cloud Identity Bridge

Locations

RapidIdentity Cloud - US001 Region

Description

Customers on the us001 cluster may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates

History (Last 30 days)

Description

Customers on the us000, us002, and us003 clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates


Components

RapidIdentity Cloud Portal, RapidIdentity Cloud Identity Bridge, Insights Analytics Dashboard


Locations

RapidIdentity Cloud - US000 Region, RapidIdentity Cloud - US002 Region, RapidIdentity Cloud - US003 Region


Schedule

July 30, 2022 8:00PM - July 31, 2022 5:00AM CDT



July 30, 2022 8:00PM CDT
[Update] Scheduled maintenance is starting.

July 31, 2022 5:00AM CDT
[Update] Scheduled maintenance is complete.