Active Incident

Updated a few seconds ago

Verizon SMS Customers Having Issues Receiving MessagesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Other Supporting Systems

Locations

SMS


March 6, 2026 8:24AM CST
INVESTIGATING

Customers have reported that some Verizon users are having issues receiving SMS messages. At this time, other carriers are not affected.

RapidIdentity Cloud Portal




Operational

RapidIdentity Cloud Identity Bridge




Operational

Preproduction, Development, and Test Envrionments




Operational

Insights Analytics Dashboard




Operational

RapidIdentity SafeID Scanning Service




Operational

IDHub




Operational

Security Manager




Operational

External SIS/HRMS




Operational

Other Supporting Systems




Partial Service Disruption

0

Upcoming Maintenances

1

Incidents Last 30 Days

1

Maintenances Last 30 Days

History (Last 30 days)

RapidIdentity Cloud Planned Maintenance - kde01, ncdpi01, us000, us001, us002, us003, us004, us006Planned Maintenance

Description

Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates


Components

RapidIdentity Cloud Portal, RapidIdentity Cloud Identity Bridge, Preproduction, Development, and Test Envrionments, Insights Analytics Dashboard, RapidIdentity SafeID Scanning Service, IDHub, Security Manager


Locations

RapidIdentity Cloud - US000 Region, RapidIdentity Cloud - US001 Region, RapidIdentity Cloud - US002 Region, RapidIdentity Cloud - US003 Region, RapidIdentity Cloud - US004 Region, RapidIdentity Cloud - US006 Region, RapidIdentity Cloud - NCDPI01 Region, RapidIdentity Cloud - KDE01 Region


Schedule

February 28, 2026 8:00PM - March 1, 2026 5:00AM CST


February 28, 2026 8:00PM CST
UPDATE

Scheduled maintenance is starting.

March 1, 2026 5:00AM CST
UPDATE

Scheduled maintenance is complete.